Frequently Asked Questions
Most frequent questions and answers
After your account has been activated, you will receive an email containing your control panel details. Mailboxes can be created, removed and updated here.
Once your mail accounts are set up on your control panel, you can get going with webmail or set up a mail client (such as Outlook Express) to connect to your mailbox via POP3 or IMAP.
View our instructions on how to add your emails to outlook here.
You can upgrade your Email Hosting package at any time by simply logging into your Customer Zone and choosing your new package – it’s as simple as that.
MailChannels Corporate Mail is a service that we use to ensure that all of your emails are delivered 100% of the time and your domain will never be blacklisted.